Legal
Refund Policy
Last updated: October 2026
Overview
The 60-day free trial is separate from the paid-plan guarantee. 14 calendar day money-back guarantee on the first successful paid subscription, monthly or yearly. Renewals and plan switches do not restart it. Refunds are not automatic and relate to the original transaction amount.
The 14 day guarantee
The guarantee applies only to the first successful paid subscription, whether monthly or yearly. The 14 calendar day period begins on the date of that successful payment.
The request must be made within those 14 calendar days. A request made after the period closes is not eligible under this guarantee.
Exclusions
Renewing a monthly or yearly subscription later does not create another guarantee period. Switching pricing values does not reset the original eligibility period.
The free trial is excluded from the paid-subscription guarantee. Plan switches and renewals do not restart the first-payment guarantee.
Other charges
Duplicate charges, incorrect charges, and erroneous charges may be reviewed independently from the normal guarantee. If you notice one of these, contact us through the contact form with the details.
How refunds work
Refunds are not automatic. Submitting a request does not execute a refund. External provider verification remains NOT VERIFIED. No automatic proration, partial refunds or plan-switch credits are offered.
Qualifying refunds should be returned through the original payment method after actual provider confirmation. We do not guarantee that the refunded amount will appear in your account on the same day.
Refund amounts
A refund references the actual successful payment being refunded. If an older customer paid a different amount under an older plan version, the refund relates to that original transaction amount, not the current public price.
Contact
To request a refund, please use the authenticated Owner support workflow in Settings.