Terms of Service

FeeBuddy supports tuition and coaching, dance/music/arts, sports, gyms and fitness, yoga/wellness, martial arts and other training organizations. It manages participants, programs, guardian/emergency contacts, fees, recorded payments, receipts and staff access. Participant finance records are separate from FeeBuddy subscription billing.

Provide accurate account information, protect your credentials and use the service lawfully. Staff authority follows organization membership and role. Organization requests require an active Owner; personal account questions can be sent through the contact form. Never send secrets or payment credentials.

Billing cadence and provider status are separate from current entitlement. Renewal is subject to the configured provider subscription term and payment confirmation; indefinite renewal is not promised. Owners can request cancellation in Settings. A request does not confirm cancellation until provider state confirms it. Cancelling future renewal preserves already-paid access through the authoritative paid-through date. No automatic prorated refund, partial refund or plan-switch credit is introduced.

14 calendar day money-back guarantee on the first successful paid subscription, monthly or yearly. Renewals and plan switches do not restart it. Refunds are not automatic and relate to the original transaction amount. Submit a request in Settings within the guarantee window. A request is not refund execution; provider confirmation is required. See the Refund Policy.

Expiry or unsuccessful future billing can restrict new operational writes without erasing historical records. Security-related access restrictions follow account and membership safeguards. Support requests remain available to active Owners even when operational writes are restricted.

Owners can request billing review, cancellation, refunds, organization data or account closure in Settings. Review status does not certify provider action. Account closure is not automatic deletion; financial records, receipts, audit history and staff/subscription relationships require retention review. Response times are not guaranteed. General and personal account inquiries can use the contact form.

Service policy changes will be reflected here. This product policy does not claim tax, legal or regulatory certification. Provider invoice and merchant/tax requirements require review before launch.